Using the HAIL™ Concierge

The HAIL™ Concierge is your on-page intelligent assistant. It answers questions, explains information, and guides decisions instantly — without leaving the page.

Just ask naturally. HAIL understands and responds in real time.

Start a Conversation

Open the Concierge and type your question — or use voice to speak.

  • Ask questions naturally — no commands needed
  • Continue with follow-up questions anytime
  • Get clear, immediate answers directly on the page

HAIL may combine multiple AI systems behind the scenes to provide more refined, reliable responses.

How It Helps

  • Explains information quickly and clearly
  • Answers questions about what you’re viewing
  • Provides suggestions, context, and guidance
  • Helps you explore topics without searching elsewhere

AI Modes (Optional)

Depending on the experience, HAIL may use different intelligence modes:

  • Prismatic™ — conversational answers with broad knowledge
  • Textology™ — clear, structured explanations
  • Quantica™ — logical and technical reasoning

Some websites automatically choose the best mode for you.

Best Practices

  • Be clear and specific with your questions
  • Ask follow-ups instead of starting over
  • Use voice for faster interaction

HAIL™ is designed to feel natural — just ask, and it responds.

Using HAIL™ Speak

HAIL™ Speak lets you interact using your voice — naturally and in real time. Just talk, and the Concierge responds instantly with both audio and text.

No commands. No setup. Just speak.

Start Speaking

Tap the microphone or Simply Speak button to begin.

  • Speak naturally, like a conversation
  • Pause briefly when finished
  • Your request is processed immediately

Instant Responses

HAIL responds in both voice and text at the same time.

  • Audio plays automatically
  • Text appears for clarity and reference
  • You can continue speaking without restarting

This creates a smooth, back-and-forth experience — like talking to a real assistant.

Languages

Speak in your preferred language — HAIL adapts automatically.

  • No manual switching required
  • Responses match your language
  • Designed for global use

Best Results

  • Speak clearly and naturally
  • Be specific with your request
  • Use follow-ups to refine answers

HAIL™ Speak is designed to feel effortless — just talk, and it responds.